Professional Rug Cleaning in Maidstone, Kent

Yes — we cover ME14, ME15, ME16, ME17, ME18, ME19 and ME20, including Maidstone town centre, Bearsted, Loose, Barming, Aylesford, Kings Hill and East Malling. Both our on-site cleaning service and our collection and return option are available throughout the Maidstone postcode area.

Our collection and return service is exactly what it sounds like — we come to your Maidstone home, collect your rug, take it to our base in Ashford for a thorough specialist clean, and return it to you fresh and ready to use. This option is particularly popular for larger or more delicate rugs where an in-situ clean isn’t the most appropriate approach, or simply for customers who prefer the convenience. Collection and return is available throughout the Maidstone area — just ask when you get in touch.

Yes — wool and oriental rug cleaning is one of our most specialist services. As WoolSafe Approved Fibre Care Specialists, we are trained and certified to clean wool, natural fibre and delicate rugs safely using products that have been independently tested for these materials. Oriental rugs — whether machine-made or handwoven — are assessed individually before we begin to ensure the most appropriate cleaning method is used for the specific construction and dye type.

The cleaning process itself is typically completed within a few hours depending on the size and condition of the rug. Drying time varies by rug type and thickness — thinner synthetic rugs dry more quickly than thick wool or natural fibre pieces. For collection and return jobs, we will give you a clear turnaround time when you book. For on-site cleans, we will advise on drying time before we leave so you know when your rug is ready to put back in place.

Yes. All of our rug cleaning products are eco-friendly, biodegradable and completely free from harsh chemicals. They are safe for children, babies, pets and allergy sufferers. Once your rug is clean and dry it is safe for the whole household to use as normal. For households with allergy sufferers in particular, a professional rug clean removes the deep-seated allergens and bacteria that regular vacuuming leaves behind.

Yes — targeted stain removal is part of our standard rug cleaning service. Common stains including wine, pet urine, coffee, mud and general soiling are treated with specialist products before the main clean begins. The results depend on the stain type, how long it has been there and the rug material, but we regularly achieve results that significantly exceed what homeowners expected. It is always worth mentioning specific staining when you book so we can come prepared with the most appropriate treatment.

For most homes, a professional clean every 12 to 18 months is ideal. Rugs in high-traffic areas, or in homes with pets or young children, benefit from an annual clean. Regular professional cleaning removes the deep-down soiling that dulls colour and breaks down fibre over time, significantly extending the life of your rug and keeping your home fresher and healthier.